Patient Resources

Patient Resources

Pathways Psychological Services is always here to answer any questions you may have. Here is more information about our office, policies, and procedures.


To schedule an appointment now, please call:

(763) 373-3723

Day and evening counseling appointments are available Monday through Friday in our Golden Valley and Elk River therapy offices. Please be aware that most Pathways therapists only see clients on select days each week. When calling for an appointment, have your insurance card available as our staff will need some information in order to verify your coverage and make sure your insurance carrier covers the therapist you are requesting. Please note that appointments for new clients have to be made by the client if he or she is 18 years or older.

Our Elk River and Golden Valley counseling offices have a comfortable waiting room for use prior to your session. Unfortunately, it is not permitted to leave a child younger than 12 unattended during your session. Please make arrangements at home prior to your counseling session for these pre-teens.


A large percentage of insurance policies have coverage for psychotherapy sessions. This coverage is usually referred to as outpatient mental health benefits. If you do have counseling coverage, you may be responsible for part of the cost of your sessions. It is important to ask your insurance company questions about any deductible, co-pay, co-insurance, or visit limits per year that you might have. You will also want to ask if Pathways Psychological Services is an in-network provider for your policy since that often (but not always) affords you the best coverage. Our staff will be more than happy to assist you in sorting through your initial insurance questions.Pathways Psychological Services is in-network with a large number of insurance companies and has a long standing relationship with most of them. It is important to be aware that each therapist is credentialed separately with an insurance company so some Pathways therapists may be in-network with your insurance and others may be out-of-network. Our staff will be happy to help you with this.Below is a partial list of Pathways in-network insurance carriers:

  • Aetna
  • Behavioral Health Care Providers
  • Blue Cross Blue Shield
  • Cigna
  • Health Partners
  • Humana
  • Magellan
  • Medica
  • Medicare
  • Minnesota Medical Assistance
  • Metropolitan HealthCare
  • Patient Choice
  • PreferredOne
  • SelectCare/LaborCare
  • TriCare
  • UCare
  • Value Options
  • United Behavioral Health
  • United Health Care
  • Many Employee Assistance Programs (EAP)

If your insurance company is not listed above, please call our office as we are adding new carriers whenever possible.

Your Confidentiality

We are dedicated to maintaining the confidentiality of our clients. We will ask you to sign a Confidential Release of Information Form before we speak with others outside of the Pathways counseling clinic about your visits with us.

Sessions and Fees

Sessions with your Pathways therapist are generally 50 minutes in length. If you are paying for sessions through your insurance, your insurance company will be billed electronically by Pathways. However, you may still be responsible for a deductible, co-pay, or co-insurance. For your convenience, we take Visa and MasterCard for any out-of-pocket charges you have. If you do not have insurance and believe you will have difficulty paying for your sessions, Pathways Psychological Services offers a sliding fee scale based upon your income. Ask about that on your initial call to our office. Please be prepared to provide a verification of income. We would like to help in any way we can.

Many employers also offer an Employee Assistance Plan (EAP) which may include some low-to-no cost therapy sessions. Check with your employer. In addition, if you have a Health Savings Account (HSA), you may have funds available to help you offset the cost of your sessions. Some churches have also helped pastors, staff, or members with counseling costs when finances are a problem.

Our Policies

Starting counseling sessions for the first time can be intimidating. The Pathways Psychological Services staff will attempt to make your visit as stress-free as possible. In your first visit, we will give you registration paperwork and will fully explain our policies to you. Your therapist will also go over our Professional Counseling Agreement with you and answer any of your questions. During your initial sessions, your therapist will work with you to create mutually determined therapy treatment goals which will generally be the focus of future counseling sessions. It is important to us that your mental health needs are being met and we encourage ongoing conversations between you and your therapist so necessary adjustments can be made along the way. Please feel free to ask questions.

Selected Links

We understand that knowledge is power. Here are additional resources you can use to learn more.


Compulsive Foundation


Selected Books

We understand that knowledge is power. Here are additional resources you can use to learn more.


-The Meaning of Marriage by Timothy Keller with Kathy Keller
-What Did You Expect? by Paul Tripp
-10 Lessons to Transform Your Marriage by Dr. John Gottman and Dr. Julie Gottman
-How To Act Right When Your Spouse Acts Wrong by Leslie Bernick
-The Five Love Languages by Gary Chapman
-Boundaries by Fr. Henry Cloud & Dr. John Townsend
-Codependent No More by Melody Beattie
Personal Issues:
How People Change by Timothy Lane and Paul Tripp
You Are Not Your Brain by Jeffrey Schwartz and Rebecca Gladding
Good and Angry by David Powlison
The Body Keeps the Score by Bessel Van Der Kolk, MD
Addictions: A Banquet in the Grave by Edward Welch
Running ScareD by Edward Welch
Blame It On The Brain? by Edward Welch
Untangling Emotions by J. Alasdair Groves and Winston T. Smith
The Whole Brain Child by Daniel Siegel and Tina Payne Bryson
How to Really Love Your Child by Dr. Ross Campbell
How to Really Love Your Teen by Dr. Ross Campbell
How to Love Your Angry Child by Dr. Ross Campbell
Age of Opportunities by Paul Tripp
Why Do They Act That Way by David Walsh
No by David Walsh
The New Strong-willed Child by Dr. James Dobson
Shepherding a Child’s Heart by Tedd Tripp
Taking Charge of ADHD:The Complete Authoritative Guide for Parents by Dr. Russell Barkley
The Truth About Children and Divorce by Robert Emery

Parenting, Child, & Teen
    • Boundaries with Kids, by Dr. Henry Cloud and Dr. John Townsend
    • Boundaries With Teens: When to Say Yes,
    • How to Say No, by Dr. John Townsend
    • The Power of Positive Parenting: A
    • Wonderful Way To Raise Children, by Dr.
    • Glen I. Latham
    • Positive Discipline, by Jane Nelsen Ed. D
    • Helping Your Anxious Child, by Rapee,
    • Spence, Cobham, and Wignall
    • If Your Adolescent Has an Anxiety
    • Disorder, by Edna Foa, PhD and Linda Wasmer Andrews
    • When Girls Feel Fat: Helping Girls Through
    • Adolescence, by Sandra Friedman
    • Don’t Pop Your Cork on Mondays!: The Children’s Anti-Stress Book, by Adolph Moser (ages 9-12)
    • David and The Worry Beast, by Anne Marie Guanci  (ages 6-12)
    • The New Strong-Willed Child, by Dr. James Dobson
    • Bringing Up Boys, by Dr, James Dobson
    • Freeing Your Child from Obsessive-
    • Compulsive Disorder, by Tamar E. Chansky, Ph.D
Mens & Womens Issues
    • The Anxiety & Phobia Workbook, by Edmund Bourne, PhD
    • The Dance of Anger: A Woman’s Guide to Changing the Patterns of Intimate Relationships, by Harriet Lerner, PhD
    • Codependent No More: How to Stop Controlling Others and Start Caring for Yourself, by Melody Beattie
    • Never Good Enough, by Monica Ramirez Basco, PhD
    • Feel The Fear: And Do It Anyway, by Susan Jeffers, Ph.D
    • Total Forgiveness, by R.T. Kendall
    • An Operators Manual For Combat PTSD: Essays For Coping, by Ashley B. Hart, II
    • Peace in the Storm: Meditations on Chronic Pain and Illness, by Maureen Pratt
    • I Wasn’t Ready to Say Goodbye:  Surviving, Coping and Healing After the Sudden Death of a Loved One, by Brook Noel and Pamela Blair, PhD
    • What’s So Amazing About Grace, by Philip Yancey
    • The Anger Workbook, by Drs. Les Carter and Frank Minirth
    • Boundaries, by Dr. Henry Cloud & Dr. John Townsend
    • Out of the Shadows, by Patrick Carnes
      The Subtle Power of Spiritual Abuse, by David Johnson and Jeff VanVonderen
    • Love & Respect: The Love She Most Desires, The Respect He Desperately Needs,by Emerson Eggerichs
    • Stop Walking on Eggshells: Taking Your Life Back When Someone You Care About Has Borderline Personality Disorder, by Paul T. Mason & Randi Kreger
    • Codependency, by Pat Springle
    • The Lies We Tell Ourselves, by Dr. Chris Thurman
    • Waking the Dead, by John Eldredge

1. Codependent No More: How to Stop Controlling Others & Take Care of Yourself by Melody Beattie
2. Get Out Of Your Head by Jennie Allen
3. Nothing to Prove by Jennie Allen
4. The Human Magnet Syndrome: Why We Love People Who Hurt Us by Ross Rosenberg
5. The Imp of the Mind: Exploring the Silent Epidemic of Obsessive Bad Thoughts by Lee Baer
6. Please Understand Me by David Keirsey
7. Quiet Power: The Secret Strength of Introverts by Susan Cain